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    Support Request

    Support Request Submission Form

    We normally answer all questions within two business days. Support request can be submitted by email: supportdeptwww.jwinfo.com.cn.

    A support request should contain a clear, detailed description of the problem or question, and, wherever applicable, provide a test case demonstrating a problem.

    Name*:
    Email Address*:
    Company / Institution:
    Product Name:
    Product Version:
    Your Operating System

    Please enter a clear, detailed description of the problem or the question.*

    Is the problem reproducible? If so, then how? If a dialog box with an error message was displayed, please include the full text of the message including the title on the title bar.
    Type the characters you see in the picture below:
     

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